Privacy Policy

1. Information We Collect

Account Information

• —Email address (required for account creation and reports)
• —Name (optional)
• —Payment information (processed securely by Paddle.com, our Merchant of Record. We do not have access to or store your full payment card details.)

Usage Data

• —Competitor URLs you choose to track
• —Your tracking preferences and settings
• —Service usage analytics (pages visited, features used)

Automatically Collected

• —IP address and approximate location
• —Browser type and device information

2. How We Use Your Information

• —To provide and maintain the Service
• —To send you changelog reports and alerts
• —To process payments and manage subscriptions
• —To communicate important updates about the Service
• —To improve and optimize the Service
• —To respond to your support requests

3. Data Sharing

We do not sell your personal information. We may share data with:

• —Service Providers: Payment processors, email delivery services, and hosting providers who help us operate the Service.
• —Legal Requirements: When required by law or to protect our rights.
• —Business Transfers: In connection with a merger, acquisition, or sale of assets.

4. Data Security

We implement industry-standard security measures to protect your data, including encryption in transit (HTTPS) and at rest. However, no method of transmission over the Internet is 100% secure.

5. Data Retention

• —Account data is retained while your account is active.
• —Changelog history is retained according to your plan: 7 days (Starter), 30 days (Pro), or unlimited (Enterprise).
• —Upon account deletion, we remove your personal data immediately, except where retention is required by law.

6. Your Rights

You have the right to:

• —Access: Request a copy of your personal data.
• —Correction: Update or correct inaccurate data.
• —Deletion: Request deletion of your account and data.
• —Export: Download your data in a portable format.
• —Opt-out: Unsubscribe from marketing emails (transactional emails required for service).

To exercise these rights, contact us at support@trackmore.io

7. Third-Party Services

We use Vercel Analytics for usage insights and AI models to analyze changelog data. These services have their own privacy policies. We do not use advertising trackers.

8. International Transfers

Your data may be processed in countries outside your residence. We ensure appropriate safeguards are in place for such transfers.

9. Children's Privacy

Trackmore is not intended for users under 16 years of age. We do not knowingly collect data from children.

10. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes via email or through the Service.

11. Contact Us

For privacy-related questions or requests, contact us at support@trackmore.io